Now what if some of those patients are elderly and their current need is complicated by having a number of long term conditions; the complexity of assessing their needs just increased significantly.
Now, let’s imagine a similar scenario with one marked difference in the model of health care—a team based approach. It’s 9:00am and the hospital waiting area is filled with some twenty-something patients; some with a variety of long term conditions. Again, each with a medial ailment of a different intensity, needing different levels of care. But in this scenario they aren’t all waiting to see the one on-call physician. Rather in this team-based model of care, dependent on the nature of the patient’s visit and ailment, they will be tended to by the best suited member of the care-team with the necessary level of expertise.
According to Director of the Institute for Healthcare Improvement (IHI), Cindy Hupke—quoted from a recent Q&A with IHI Content Development Manager, Jo Ann Endo—“not every visit requires the services of a primary care physician, and many visits can be better served by another member of the team, like a behaviourist or dietician or pharmacist.”
According to Hupke in today’s current healthcare model, “the burden on primary care providers continues to grow as they assume responsibility for acute, chronic, and preventive care for an increasing number of patients.” So says Hupke, “if a team of professionals meets the needs of the population—with each team member working to the highest level of their licensure, experience, and training—it will take some of the pressure off the bottlenecks in the system.”
In relation to best practice for care of the older community, primary care is regarded as an important service; thus reducing the burden on primary care is critical.
As such Hupke notes that the Team-based system ultimately, “focuses more on safe, timely, effective, efficient, equitable, and patient-centered care and approaches;” adding that “team-based care helps provide the right care at the right time by the person with the most appropriate level of training, experience, and licensure.”
In the January 29, 2016 Q&A blog post, Hupke states that most organizations have already identified that in order to ensure success in the current era of health care delivery, where there are internal and external demands for: increased productivity and access; decreased costs, a focus on improving the person and family experience; and a desire and need to have a healthier population; a team is necessary. Yet Hupke notes that while it might sound simple, developing and sustaining a healthy time, takes time, energy and ongoing nurturing and is certainly not without its challenges.
One such challenge affecting the adoption of a team-based approached offered by Hupke is “greater collaboration and trust.” According to Hupke, “Physicians are highly-trained individuals who typically rely on their own training to make sound decisions and judgment calls. Team-based care requires greater collaboration than some providers might initially be comfortable with. Across the country, the biggest struggles we see and hear about are when physicians don’t trust that another care team member can do a job as well as they do. There might be concerns from the physicians that “their plate is very full,” yet they are often unwilling to let go of some of their responsibilities to others who can perform the tasks within their level of licensure and training.”
In response to this challenge Hupke suggests that organizations can put in place small-scale testing, training, observation, and collect data on processes and outcomes to demonstrate reliability and accuracy of the processes.
AssessPatients’ multidisciplinary platform presents an ideal medium to action this suggestion from Hupke, particularly in relation to care for the older community. In fact, at the core of AssessPatients’ software platform is a team-based approach!
Devised with multi-disciplinary care-teams in mind, our platform will allow the physicians and care professionals within a matter of clicks to track the outcomes, assessments and to keep abreast with the care needs and treatments being provided to all of their patients.
Further, the fact that our AssessPatients’ software solution has built in alert alarms provides physicians a mechanism to set personalised alerts to track any event or scenario which many happen to one of their older patients, as a gauge as to when they as the higher level physician should step in.
Additionally the AssessPatients platform provides access to a series of analysis dashboards displaying information on a range of performance indicators related to quality care, care team effectiveness and financial metrics at both a person and an overall programme level. This analytical tool will enable organizations to easily assess the effectiveness and efficiency of the team.
Interested in learning more about AssessPatients' Software Solution , specifically in regards to fostering a Team-Based Healthcare model within your organization? We would love to hear from you and walk you through a full demo of how this platform can revitalize your daily operations. Please contact us via email at email@example.com
Institute for Healthcare Improvement (2016). Team-Based Care: Moving from Ideas to Action. Retrieved from http://www.ihi.org/communities/blogs/_layouts/ihi/community/blog/itemview.aspx?List=7d1126ec-8f63-4a3b-9926-c44ea3036813&ID=192