As both a workshop facilitator and participant, we found the variety of workshops and discussion themes to be an interesting combination of primary care research/policy into best practices and challenges through to new innovations.
From a lean startup perspective, it was a great way to get problem and solution validation. With the attendees coming from over ten different countries, covering primary care, health and social policy makers, researchers and practitioners with small businesses; the discussions and workshops were very practical and focused.
There is no one integrated care model but there are principles - like ingredients
It has been discussed before, but this conference re-emphasised it – there is one solution – either care pathway or technical solution. There are a number of principles involving leadership, attitude, community involvement and a continuous improvement approach, amongst others. Then each country with its social, healthcare and population health needs can decide how best to put these ingredients together – which is very well demonstrated by a cookery session entitled ‘Cooking with Integrated Primary Care ingredients’ where four teams including Assesspatients prepared the starters for Tuesday’s lunch
As a healthcare solutions provider for enabling integrated care for the older community, we recognise the importance of change management and demonstrating clear benefits for the older community and the care providers.
There were some good discussions on the importance of supporting this change management philosophy with senior sponsorship, budget responsibility and workload management to ensure that both the innovative care pathways and related technology can be rolled out to maximum effect.
What are the right quality of care indictors?
We mentioned earlier about the valuable problem validation that we received from different discussions at the event; one of the interesting topics was on the ‘right’ quality indicators. Understandably as there is no one ‘right’ integrated care model, there is no one set of quality of indicators. As with the care model, certain principles are useful in deciding on the appropriate indicators for your local integrated care model.
One thing that was recognised, was the importance of measuring using the appropriate indictors to help shape care policy based on accurate observations and impacts.
Each individual is unique. Our solution promotes the idea that we should have the ability of adapting, measuring and maintaining exactly what that older person needs while helping them live an independent life. That’s why the conference was so important for us. It makes us see that we are permanently learning from each other, but above all, that we are on the right path.
Thanks to the Diederik Aarendonk and the European Primary Care forum team for inviting us to participate in the conference and to all the participants for their contributions.
What are your thoughts about these topics? We'd love to hear from you. Please leave a comment below.